yu在泰国 / INFORMATION
Returns and aftercare
Contact us before sending anything back
Include the product or order reference, a description of the issue and clear photographs so the actual circumstances can be reviewed.
Keep packaging and accessories
Retain the packaging, accessories and accompanying documents. Confirm the handling method, receiving address and shipping arrangements before returning anything.
Confirm conditions for the individual object
Condition, configuration and documentation vary between objects. Discuss applicable return arrangements before purchase and when requesting aftercare.